Many operators reach a point where their current back office software starts to hold them back. Reporting feels limited, support gets slow (or non-existent) and pricing becomes inflexible. Sometimes the driver experience also suffers because the app is clunky or payments are unreliable. In most cases the issue sits with the software rather than the chargers themselves.

Modern platforms offer far more control through flexible tariffs, clear reporting and better tools for managing users and access. When the software no longer supports what you want to do, a migration becomes the simplest way to unlock more value without touching any hardware.

How a smooth migration works

Migrating EV charger software doesn’t need to be disruptive. A good process starts by understanding how you use your chargers today and how you want to use them in future. This includes things like guest access, staff charging, or public availability. Once that picture is clear, the migration plan can cover everything from user data to tariffs and charger settings.

Some operators prefer to move everything at once. Others choose a phased approach where a small group of chargers move first before the rest follow. Both work well and the right choice depends on the size of your site and how the chargers are used. Testing plays a big part too. Because most modern chargers are OCPP compatible, they can switch to a new back office without physical changes. The testing stage checks firmware, connectivity and command responses so the transition is seamless.

Clear communication finishes the job. When drivers know what is changing and why, the switch feels natural and there is no confusion when they arrive to charge.

What you gain when you migrate to voltshare

A migration to voltshare keeps your existing chargers in place while giving you a more capable platform behind the scenes. You get one consistent driver experience across all brands, with simple payments through app, card or mobile wallet. Pricing becomes easier to control because you can set different tariffs for guests, staff or the public and adjust them as demand changes.

You also gain proper visibility of your network. The portal shows live status, usage history, income, access control and opening hours. If something goes offline, you can see it quickly and raise it with support.

Because our model works on pay as you go, you only pay when drivers charge which suits hospitality sites with seasonal use.

Support is available 24/7 as standard. Our team manages the onboarding, deals with any driver queries and works with you as your charging needs grow.

Why now is a good time to review your setup

The charging landscape is changing fast. New expectations around billing, reporting and access mean older platforms struggle to keep up. In some regions, like the recent shift in Scotland, operators have moved quickly to protect service continuity when legacy providers wound down their networks. That experience showed how valuable a stable and flexible back office can be. It also proved how straightforward a software only migration is when the chargers remain in place.

If your current software is starting to feel restrictive, a move now can future proof your chargers and give drivers a better experience without the cost of replacing hardware.

A simple first step

If you think a migration might help, start with a quick audit of your current system. Look at how easy it is to change pricing, how accurate the reporting feels and how reliable or accessible the support is. If any of those areas fall short, switching software could deliver an immediate improvement.

We handle migrations regularly and tailor the process to each site. If you want a short discovery call or a simple internal checklist to help you assess your setup, get in touch.